Privacy Policy

Last Updated On 17-Jan-2025
Effective Date 17-Jan-2025

This Privacy Policy describes how CreaTech Innovations LLC ("we," "us," or "our") collects, uses, and shares personal information of visitors to our website, createchinnovations.com (the "Site").

Information We Collect
We collect the following types of information (this list in not intended to be exhaustive):

  • Personal Information: When you make a purchase or fill out a contact form, we collect personal information such as your name, company name, address, email address, and phone number. When you make a purchase, we also collect payment information, such as your credit card number.

  • Automatically Collected Information: We automatically collect certain information about your device and your visit to the Site, such as your IP address, browser type, operating system, and general location.

  • Tracking Technologies: We use cookies and similar tracking technologies to track user activity on our Site for internal marketing purposes. We use Klaviyo and Hubspot for these purposes.

  • Third Party Services: We may partner with third-party providers to control our advertising on other non-CreaTech sites. These providers may use their own cookies to gather user information or activities on their sites and emails in order to provide advertising based on user browsing activities and interests. If you wish to not have this information used for serving you interest-based advertising, you can clear cookies and other site data from your browser cache and avoid accessing these sites. If you interact with us on social media platforms such as LinkedIn or Facebook, we may obtain information about you. The information we receive will depend on the privacy preferences you have set on those platforms, and will not go beyond the scope of personal information described above.

How We Use Your Information
We use your information for the following purposes (this list is not intended to be exhaustive):

  • To fulfill orders and meet requests: We use your personal and payment information to process and fulfill your orders and complete your requests.

  • To communicate with you: We may use your email address to send you order confirmations, shipping updates, and other transactional messages or process your support requests.

  • To improve our Site and services: We use your information to analyze website traffic, identify trends, and improve the user experience.

  • For marketing purposes: We may use your information to send you marketing emails about our products and services. You can opt out of these emails at any time by clicking the "unsubscribe" link at the bottom of the email.  

  • For security purposes: We use your information to protect our Site and prevent fraud or protect our technology and business interests.

Sharing Your Information
We may share your information with the following third parties:

  • Service providers: We share information with service providers who assist us with payment processing, shipping, marketing, and other essential functions.

  • Legal authorities: We may disclose your information to legal authorities if required by law or legal process.

We do not sell your information to third parties.

Cookies and Tracking Technologies
We use cookies to track user activity on our Site. Cookies are small data files that are placed on your device when you visit a website. We use cookies for the following purposes (this list is not intended to be exhaustive):

  • To remember your preferences: This allows us to personalize your experience on our Site.

  • To track your activity: This helps us understand how you use our Site so we can improve it.

  • For marketing purposes: We use cookies to track your activity on our Site and target you with relevant ads and to contact you about possible interest in our services.

You can control cookies through your browser settings. However, if you disable cookies, some features of our Site may not function properly.

Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure.

Children's Privacy
We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.  

Your Rights
You may have certain rights to receive information about our collection and use of your personal information over the past 12 months. To exercise these rights, you can write to us at [email protected] and we will respond to your request in accordance with applicable law.

Contact Us
If you have any questions about this Privacy Policy, please contact us at 937-556-4123 or at [email protected]

Updates to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and encourage you to review this Privacy Policy periodically.