Privacy Policy

Last Updated On June 29, 2026

This Privacy Policy describes how CreaTech Innovations LLC (“we,” “us,” or “our”) collects, uses, and shares personal information of visitors to our website, createchinnovations.com (the “Site”).

Information We Collect

We collect the following types of information (this list is not intended to be exhaustive):

  • Information Obtained from Third-Party Sources: In addition to the information you provide to us directly, we also collect and process personal information from third-party data providers to identify and contact potential business customers who may be interested in our services. This practice is known as “sales prospecting.” The professional contact information we obtain from these sources, primarily Apollo.io, may include:
    1. Name
    2. Company Name and Work Title
    3. Business Email Address
    4. Business Phone Number
    5. Company Address and other firmographic data
    We only collect this data for the purpose of conducting business-to-business (B2B) sales and marketing.
  • Personal Information: When you make a purchase or fill out a contact form, we collect personal information such as your name, company name, address, email address, and phone number. When you make a purchase, we also collect payment information, such as your credit card number.
  • Automatically Collected Information: We automatically collect certain information about your device and your visit to the Site, such as your IP address, browser type, operating system, and general location.
  • Tracking Technologies: We use cookies and similar tracking technologies to track user activity on our Site for internal marketing and sales purposes. We use Klaviyo, HubSpot, and Apollo.io for these purposes. These tools help us understand visitor behavior, identify potential business prospects, and enrich data on companies that visit our Site.
  • Third Party Services: We may partner with third-party providers to control our advertising on other non-CreaTech sites. These providers may use their own cookies to gather user information or activities on their sites and emails in order to provide advertising based on user browsing activities and interests. If you wish to not have this information used for serving you interest-based advertising, you can clear cookies and other site data from your browser cache and avoid accessing these sites. If you interact with us on social media platforms such as LinkedIn or Facebook, we may obtain information about you. The information we receive will depend on the privacy preferences you have set on those platforms, and will not go beyond the scope of personal information described above.

How We Use Your Information

We use your information for the following purposes (this list is not intended to be exhaustive):

  • To fulfill orders and meet requests: We use your personal and payment information to process and fulfill your orders and complete your requests.
  • To communicate with you: We may use your email address to send you order confirmations, shipping updates, and other transactional messages or process your support requests.
  • To improve our Site and services: We use your information to analyze website traffic, identify trends, and improve the user experience.
  • For marketing purposes: We may use your information to send you marketing emails about our products and services. You can opt out of these emails at any time by clicking the “unsubscribe” link at the bottom of the email.
  • For security purposes: We use your information to protect our Site and prevent fraud or protect our technology and business interests.
  • For sales and business development: Using information obtained from third parties and our website, we identify potential customers and engage in direct outreach via email and phone to introduce our products and services.
  • To manage customer relationships: We use your information within our integrated Customer Relationship Management (CRM) platform (HubSpot) and sales engagement platform (Apollo.io) to manage our communications and relationships with customers and potential customers.

SMS / Text Messaging

CreaTech Innovations LLC offers a text messaging program (the “SMS Program”) that you can choose to join. This section describes how we collect, use, and protect the information connected to that program. By providing your mobile phone number and opting in, you agree to the terms below.

How We Collect Your Consent

We send marketing and transactional text messages only to individuals who have opted in to receive them. We collect SMS consent through the following methods:

  • A checkbox or opt-in field during checkout or purchase;
  • A sign-up or contact form on our Site, createchinnovations.com; and
  • Verbally or in writing during a sales conversation or in-person interaction.

Consent to receive text messages is not a condition of any purchase. The mobile information you provide will only be used to operate the SMS Program as described here.

How We Use Your Mobile Number

We use the mobile phone numbers we collect to send messages such as order and shipping updates, appointment or service reminders, cart reminders, customer support replies, and marketing or promotional offers about our products and services. Message frequency varies. Message and data rates may apply.

Abandoned Cart Messages

CreaTech Innovations LLC’s website uses cookies and similar technologies to help keep track of items you place in your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages by text message to customers who have opted in to our SMS Program.

Opting Out and Getting Help

You can cancel the SMS Program at any time by replying STOP to any message. After you reply STOP, we will send you a confirmation and will stop sending text messages. For help, reply HELP or contact us at support@createchinnovations.com or 937-556-4123. Carriers are not liable for delayed or undelivered messages.

Privacy of Your Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. The categories of personal information described elsewhere in this Privacy Policy that we may share with service providers exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Text messaging opt-in data and consent are not sold, rented, or shared with any third party for their own marketing purposes.

Sharing Your Information

We may share your information with the following third parties:

  • Service providers: We share information with service providers who assist us with essential business functions. These include platforms for payment processing, shipping, marketing automation (Klaviyo), customer relationship management (HubSpot), and sales intelligence and engagement (Apollo.io). These providers are contractually obligated to protect your data and use it only to provide the services we have requested. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
  • Legal authorities: We may disclose your information to legal authorities if required by law or legal process.

We do not sell your information to third parties.

Cookies and Tracking Technologies

We use cookies to track user activity on our Site. Cookies are small data files that are placed on your device when you visit a website. We use cookies for the following purposes (this list is not intended to be exhaustive):

  • To remember your preferences: This allows us to personalize your experience on our Site.
  • To track your activity: This helps us understand how you use our Site so we can improve it, and to keep track of items in your shopping cart, including when a cart has been abandoned.
  • For marketing purposes: We use cookies to track your activity on our Site. This information may be used to identify you as a potential business prospect, target you with relevant ads, or allow our sales team to contact you about a possible interest in our services.

You can control cookies through your browser settings. However, if you disable cookies, some features of our Site may not function properly.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

Your Rights and Choices

You have certain rights regarding the personal information we hold about you. Depending on your location and applicable law, these rights may include:

  • Right to Opt-Out: You can opt out of our marketing and sales communications at any time. For marketing emails, you can click the “unsubscribe” link at the bottom of the email. For text messages, reply STOP to any message. To opt out of all sales communications (including cold calls and emails) or to be added to our internal “Do Not Contact” list, please email us directly at support@createchinnovations.com.
  • Right of Access: You have the right to request information about the personal data we hold on you and its source.
  • Right to Deletion: You may have the right to request that we delete your personal information.

To exercise any of these rights, please write to us at support@createchinnovations.com. We will review your request and respond in accordance with applicable data protection laws.

Contact Us

If you have any questions about this Privacy Policy, please contact us at 937-556-4123 or at support@createchinnovations.com.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and encourage you to review this Privacy Policy periodically.