SiteMojo Terms of Service

Effective August 24, 2026

These SiteMojo Terms of Service (the “Terms”) are a binding agreement between CreaTech Innovations LLC, an Ohio limited liability company (“CreaTech,” “SiteMojo,” “we,” “us,” or “our”), and the person or business that requests, purchases, accesses, or uses a SiteMojo website or related service (“Customer,” “you,” or “your”). SiteMojo is a service of CreaTech Innovations LLC.

By purchasing a SiteMojo plan, accepting these Terms during checkout, accessing the customer portal, or using a paid SiteMojo website or deliverable, you agree to these Terms and our Privacy Policy. If you act for a business or other organization, you represent that you have authority to bind it. If you do not agree, do not purchase or use the paid services.

1. Service and Free Preview

SiteMojo designs small-business websites from information and materials supplied by you or obtained from public sources at your direction. We may provide a private, watermarked preview without charge. A preview is an evaluation copy only: it is not licensed for publication, copying, commercial use, or removal of its watermark before payment. You owe nothing if you decline the preview. We may remove or expire an unpaid preview at any time.

We may use software automation and generative artificial-intelligence tools as part of our production process. You must review the preview before approval and tell us about inaccurate facts, missing disclosures, unsuitable images, or other needed corrections. You remain responsible for the final accuracy and legal compliance of information about your business.

2. Plans, Prices, and Included Work

Unless a written quote or the checkout page states different terms, SiteMojo offers:

1. Build + Hosted plan. A one-time website build fee of $499 plus $79 per month for hosting and care. The initial checkout charges the $499 build fee and the first $79 monthly fee, plus applicable taxes. The monthly plan includes hosting, SSL, reasonable platform and security updates, connection of an eligible domain you already own or registration of one available standard .com, .net, or .org domain with WHOIS privacy, and reasonable small content changes such as updating hours, a photo, or a price.

2. Files-Only plan. A one-time fee of $999 for a downloadable copy of the website files. This plan does not include hosting, a domain, ongoing maintenance, deployment to another host, or ongoing support unless separately agreed in writing.

Your checkout page or written quote controls if it shows different pricing or scope. Material redesigns, new functionality, ecommerce, custom integrations, large content additions, paid assets, premium domains, and work outside the listed scope require a separate written quote. The hosted plan includes up to two hours of reasonable revisions after the initial purchase unless your quote says otherwise.

3. Monthly Renewal, Payment, and Cancellation

The Hosted plan renews automatically each month at the monthly price shown at checkout, plus applicable taxes, until canceled. You authorize us and our payment processor to charge your selected payment method for the initial amount and each monthly renewal. We will not increase the recurring price for an existing subscription without advance notice and an opportunity to cancel before the increase applies.

You may cancel at any time through the SiteMojo customer billing portal or by contacting us at the address in Section 17. Cancellation normally takes effect at the end of the current paid billing period; service and recurring charges continue until then. If the billing portal offers an immediate-cancellation option and you select it, service may end immediately. Except where required by law or expressly agreed in writing, setup, build, files-only, monthly, domain, and third-party fees are nonrefundable, and we do not issue prorated refunds for a partial billing period.

You must keep billing and contact information current. If a charge fails, we may retry it, ask you to update your payment method, or suspend the website and related services after reasonable notice. Suspension does not cancel amounts already due.

4. Customer Content and Responsibilities

You retain ownership of text, logos, photographs, videos, trademarks, data, and other materials you supply (“Customer Content”). You grant us and our service providers a nonexclusive, worldwide license to host, copy, modify, display, transmit, and otherwise use Customer Content only as reasonably needed to create, operate, secure, support, and provide your website and the services.

You represent and warrant that you have all rights and permissions needed for Customer Content and that it, your instructions, and your website’s products or services do not violate law or another person’s rights. You are responsible for business-specific notices, licenses, claims, prices, accessibility obligations, industry rules, and privacy disclosures. Do not send us passwords, payment-card data, protected health information, Social Security numbers, or other regulated or highly sensitive data unless we have expressly agreed in writing to handle it.

5. Ownership of the Website and SiteMojo Materials

Before full payment, the preview and all draft work remain ours and may not be used. After full payment, and subject to these Terms, we assign to you our rights in the website’s final custom text, graphics, and code created specifically for you (“Customer Deliverables”). To the extent a valid assignment is not legally possible, we grant you a perpetual, worldwide, royalty-free license to use, reproduce, modify, distribute, display, and create derivative works from those Customer Deliverables.

We retain ownership of SiteMojo, our platform, production system, know-how, generic layouts, templates, tools, libraries, reusable components, processes, and materials developed independently of your project (“CreaTech Materials”). We grant you a perpetual, worldwide, royalty-free license to use CreaTech Materials only as incorporated in the paid Customer Deliverables. Open-source software, fonts, stock media, and other third-party materials remain subject to their own licenses. We do not transfer ownership of third-party materials.

6. Domains

If we register a domain for you under the Hosted plan, you are the intended beneficial owner and may transfer it subject to registrar, registry, ICANN, verification, transfer-lock, and payment requirements. Domain availability is never guaranteed. You must provide accurate registrant information and respond to verification requests. Domain services are also subject to our Domain Registration Agreement, which controls if it conflicts with these Terms on a domain-specific issue.

7. Acceptable Use

You may not use SiteMojo or a SiteMojo-hosted website to violate law; infringe intellectual-property, privacy, publicity, or other rights; distribute malware; conduct phishing or fraud; send unlawful unsolicited messages; interfere with systems or security; impersonate others; publish unlawful threats or exploitation; or promote products or services that our infrastructure providers prohibit. We may remove content or suspend service when reasonably necessary to address unlawful conduct, credible security risks, provider requirements, or third-party claims. When practical, we will provide notice and an opportunity to cure.

8. Third-Party Services and Search Results

The services depend on third parties such as cloud hosting, domain registrars, payment processors, email providers, analytics, and open-source software. Their outages, rules, and changes may affect the service. We will use commercially reasonable efforts to manage those dependencies but do not control them.

We build websites using reasonable technical and on-page search practices, but search engines control crawling, indexing, ranking, and display. We do not guarantee any search position, traffic level, lead volume, revenue, accessibility certification, or legal compliance result.

9. Service Changes, Maintenance, and Availability

We may update the service, hosting environment, security controls, or technical implementation so long as we do not materially reduce the core paid service without notice. Maintenance, emergencies, internet failures, attacks, and third-party outages may cause interruptions. No service is completely secure or continuously available, and we do not promise uninterrupted or error-free operation.

10. Termination and Transition

You may terminate as described in Section 3. We may terminate or suspend for material breach, unlawful or dangerous use, nonpayment, or conduct that threatens our systems or other customers. If a curable breach is not urgent, we will provide reasonable notice and an opportunity to cure. We may also discontinue the Hosted plan for business reasons with at least 30 days’ notice and a prorated refund of prepaid monthly fees for service we do not provide.

When Hosted service ends, the website may stop being publicly available. On request, we will provide a downloadable copy of available Customer Deliverables and a reasonable opportunity of at least 30 days to transfer a SiteMojo-registered domain, unless law, security, a court order, or an unpaid balance prevents us from doing so. You are responsible for arranging replacement hosting and downloading your files. Sections that by their nature should survive termination—including ownership, payment obligations, disclaimers, limitations of liability, indemnity, and dispute terms—will survive.

11. Privacy and Confidentiality

Our collection and use of personal information are described in the CreaTech Privacy Policy. Each party will use reasonable care to protect the other party’s nonpublic confidential information and will use it only to perform or receive the services, exercise rights under these Terms, or comply with law. Information is not confidential if it is public through no breach, already lawfully known, independently developed, or lawfully obtained without a duty of confidentiality.

12. Disclaimers

To the maximum extent permitted by law, SiteMojo, previews, websites, hosting, and all related services are provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, title, noninfringement, and any warranties arising from course of dealing or usage of trade. We do not warrant that automated or AI-assisted output is error-free, unique, or suitable without your review. Nothing in these Terms excludes warranties or rights that applicable law does not allow to be excluded.

13. Limitation of Liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, goodwill, business opportunities, or data, arising from these Terms or the services, even if advised that such damages are possible.

To the maximum extent permitted by law, our total aggregate liability arising from these Terms or the services will not exceed the greater of (a) the amount you paid us for the affected SiteMojo service during the 12 months before the event giving rise to the claim or (b) $500. These exclusions and limits do not apply to fraud, willful misconduct, gross negligence where it cannot lawfully be limited, infringement or misappropriation by a party of the other party’s intellectual property, your payment obligations, or liabilities that applicable law does not permit to be limited.

14. Indemnification

You will defend, indemnify, and hold harmless CreaTech and its officers, employees, contractors, and agents from third-party claims, damages, judgments, and reasonable costs (including reasonable attorneys’ fees) arising from Customer Content, your products or services, your unlawful use of the services, or your material breach of Sections 4 or 7. We will promptly notify you of a claim, allow you to control the defense and settlement, and reasonably cooperate at your expense. You may not settle a claim in a way that admits our fault or imposes nonmonetary obligations on us without our written consent.

15. Governing Law and Disputes

Ohio law governs these Terms, without regard to conflict-of-law rules. The state and federal courts located in or serving Clinton County, Ohio will have exclusive jurisdiction over disputes arising from these Terms or the services, and each party consents to personal jurisdiction and venue there. Before filing suit, each party will first give written notice describing the dispute and allow 30 days for good-faith informal resolution. Either party may seek immediate injunctive relief when necessary to protect security, confidential information, or intellectual-property rights. If applicable law gives you nonwaivable consumer rights or a different required forum, those rights control.

16. Changes to These Terms

We may update these Terms. For material changes affecting an active paid service, we will provide at least 30 days’ advance notice by email, through the customer portal, or on the service. The notice will state the effective date. If you do not agree, you may cancel before the change takes effect. Continued use of a paid service after that date constitutes acceptance. We may make immediate changes when reasonably necessary for law, security, fraud prevention, or third-party provider requirements, with notice as soon as practical.

17. Notices and Contact

Questions, cancellation requests when the portal is unavailable, and legal notices may be sent through our contact page or by mail to:

CreaTech Innovations LLC
Attn: SiteMojo Legal
PO Box 1007
Wilmington, OH 45177

You consent to receive service, billing, security, and legal notices electronically at the email address associated with your request or account. You must keep that address current.

18. General Terms

These Terms, the Privacy Policy, any applicable Domain Registration Agreement, and any written quote or order form are the entire agreement regarding SiteMojo and replace prior discussions about the same subject. A written quote or order form controls over these Terms only where it expressly says so. You may not assign these Terms without our written consent; we may assign them in connection with a merger, reorganization, sale of assets, or transfer of the SiteMojo business. We may use qualified subcontractors and remain responsible for our obligations. Neither party is liable for delay caused by events beyond its reasonable control. If any provision is unenforceable, it will be narrowed to the minimum extent necessary and the rest will remain effective. Failure to enforce a provision is not a waiver. Headings are for convenience only. These Terms may be accepted and stored electronically.